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How perabet Handles Your Personal Data

This policy explains exactly what personal data perabet collects when you open an account, how we use it, how long we keep it, and what rights you hold…

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What This Policy Covers and Why

perabet Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

perabet collects the personal data you provide during account registration — name, contact details, date of birth — alongside transactional records tied to payment methods such as UPI, Paytm and PhonePe. We also capture device identifiers and session logs to keep your account secure and to

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meet obligations that apply in the jurisdictions where we operate. This policy applies to all account holders accessing our platform where local law permits. Data shared with payment processors is limited to what those processors need to complete your transaction; we do not sell your personal
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data to third parties for marketing purposes. Retention periods depend on the nature of the data and applicable legal requirements, and we will delete or anonymise records once those periods expire.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

CONTACT DATA TEAM

Reach Us About Your Privacy Rights

If you want to access, correct or delete the personal data we hold on your account, our data support team is available around the clock. You can contact us through any of the channels below — we aim to respond to all data-related requests within 72 hours of receipt.

Team online

Email Data Request

Send your data access, correction or deletion request directly to our privacy team by email. Include your registered account email and the specific data you are asking about so we can locate your records quickly and respond accurately.

Live Chat Support

Open the live chat window from any page on perabet.today and ask to be connected to the data support team. Agents are available at all hours and can raise a formal data request on your behalf during the session.

Help Centre Ticket

Submit a formal privacy ticket through the Help Centre portal. This creates a tracked reference number so you can follow the status of your request and receive written confirmation once our team has acted on it.

HOW WE PROTECT YOU

Six Ways We Secure and Manage Your Data

Protecting the personal data tied to your account is a core part of how perabet operates.

Data Collection Principles

We collect only the data that is necessary for account operation and payment processing. Registration fields are kept to the minimum required, and we do not ask for data we have no lawful purpose to hold or process.

Cookie Policy

Cookies on perabet.today fall into three categories: essential session cookies, analytics cookies and preference cookies. You can manage non-essential cookies through the cookie settings panel, which is accessible from the footer on every page.

Account Security Measures

Your account credentials are stored using one-way hashing. We apply two-factor authentication prompts when we detect a login from an unrecognised device or location, adding a layer of verification before access is granted.

Data Retention Schedule

Transaction records tied to UPI, Paytm and PhonePe deposits are retained for the period required by applicable financial regulations. Profile data not linked to a legal retention obligation is deleted or anonymised within 30 days of a verified account closure request.

Third-Party Data Sharing

Data is shared with payment processors, identity verification providers and fraud-detection services only to the extent each service needs to function. All third parties we work with are contractually bound to handle your data under confidentiality terms consistent with this policy.

Requesting Changes to Your Data

You can request access to a copy of your data, ask us to correct inaccurate fields, or submit a deletion request via email or live chat. We will confirm receipt within 24 hours and complete the action within the statutory period that applies in your jurisdiction.

Your Privacy Policy Questions

The answers below cover the most common questions about how your personal data is handled on your account. If your question is not answered here, use the live chat or email contact above to speak directly with our data support team.

We collect your name, email address, phone number and date of birth at registration. When you transact via UPI, Paytm or PhonePe, we also record payment reference identifiers and transaction amounts to maintain accurate account records.

Payment data passed through UPI, Paytm or PhonePe is handled by the respective payment processor under their own security standards. We store only the reference identifiers needed to match your transaction to your account — not your full payment credentials.

Yes. Submit a data access request by email or through the Help Centre ticket system. Include your registered account email and we will compile a copy of your personal data records and send it to you within the period required by applicable law.

Financial and transactional records are retained for the period required by applicable regulations in the jurisdictions where we operate. Profile data with no legal retention requirement is deleted or anonymised within 30 days of a confirmed account closure.

We share data only with payment processors, identity verification services and fraud-detection providers, and only to the extent each requires to perform their function. We do not sell your personal data to advertisers or unrelated third parties.

Contact our data support team via live chat or email and specify which fields are incorrect and what the correct values should be. We aim to process correction requests within 72 hours of receiving sufficient information to verify the change.

We use essential session cookies, analytics cookies and preference cookies. Essential cookies cannot be disabled as they keep your session active. You can turn off analytics and preference cookies at any time through the cookie settings panel in the page footer.

How perabet Handles Your Personal Data

Reach Us About Your Privacy Rights

Email Data Request

Live Chat Support

Help Centre Ticket

Six Ways We Secure and Manage Your Data

Data Collection Principles

Cookie Policy

Account Security Measures

Data Retention Schedule

Third-Party Data Sharing

Requesting Changes to Your Data

Your Privacy Policy Questions

01 What personal data does perabet collect when I open an account?

02 How is my payment data kept safe when I use UPI or Paytm?

03 Can I request a copy of all the data perabet holds on me?

04 How long does perabet keep my account data after I close my account?

05 Does perabet share my personal data with third parties?

06 How do I ask for incorrect data on my account to be corrected?

07 What cookies does perabet use and how can I control them?

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